Long story short, found a motor I wanted to buy. It was in a city I was traveling to for work, so I was only going to be in town one day. Asked the seller if he took PayPal, and he said he did. So I paid him and told him I’d be in town in 24 hours. Fast forward a couple of hours, seller said PayPal wouldn’t clear for 7-10 days, so he would no longer take PayPal.
Problem being, the money was already wired through them. So I’m out the money, he hasn’t technically received it, so I call PayPal and I’m told to file a dispute. So I do the dispute, just to have them review the dispute and claim it doesn’t conform to their standards or use.
Seems like PayPal is creating an environment ripe for fraudulant sellers.
Anyone else deal with this sort of situation before. Not sure what next steps I should take. I called the bank to try and get the debt card purchase reversed. They said they would have to work with PayPal, but they warned me it might be a losing battle because PayPal is famous for this sort of situation.
I don’t use PayPal very often, can’t say they’ve inspired much confidence in me to use them again.
I think the issue is you used a debit card to pay, so it’s going to be up to PayPal and the bank to work it out which is probably going to be a giant PITA. Sounds like the bank is dumping responsibility on PP.
I use PayPal everyday, for my business and invoicing and for other purchases for things like car parts and I have always had good success with it and their customer support has always been good.
I have generally had good experiences with PayPal, but many years ago I got burned when I made a mistake in the amount that was sent to a seller. Basically they seemed to favor the seller over the buyer.
What is confusing to me is the 7-10 day period. In this day and age does anything take that long to “clear” and why would you just go with cash?
If the seller is an honest person I would hope you could arrange payment using some other form and if there was overpayment he would return the funds.
Make sure your bank is aware of this holding policy & then hold their feet to the fire. Getting your funds returned should be a no-brainer.
Putting your money in a bank is a favor to them. Don’t be conned into thinking otherwise. Expect service & make sure you get it. Otherwise, fire them & hire a better one. Yes, it really is that simple.
Seller said the funds just hit his account. Worked out a deal with him, where both of us will drive 2 hours and meet in the middle to do the exchange. So Hopefully this will reach a happy ending, but not because PayPal did anything. I’m still blown away how they handled this (or in my case) didn’t handle this.
Luckily for me I was dealing with another Karter getting a kart item, so its a small world. Or else I would have been out $2,500 bucks.